Shipping and returns

Delivery

Natura Siberica online store supplies purchased goods to Estonia, Latvia, Lithuania, Finland, Russia, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, China, Cyprus, Czechia, Denmark, France, Georgia, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Kazakhstan, Kyrgyzstan, Moldova, Montenegro, Netherlands, Norway, Peru, Philippines, Poland, Portugal, Romania, Serbia, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Kingdom, United States of America, Uzbekistan, Vietnam.

Delivery in Estonia is free of charge if the order amount exceeds 39 eur.
Delivery in Latvia and Lithuania is free of charge if the order amount exceeds 70 eur.
Delivery in other countries is free of charge if the order amount exceeds 100 eur.

Delivery method Price Delivery time
Omniva Estonia parcel terminal 2.99 € 1–2 days
Omniva Latvia and Lithuania parcel terminal 6.90 € 7-10 days
Itella SmartPOST Estonia parcel terminal 2.99 € 1–2 days
Itella SmartPOST Finland parcel terminal 12.90 € 3-5 days
Itella SmartPOST courier, only Estonia 4.99 € 1–2 days
Standard package to post office, Estonia 3.99 € 3–5 days
Standard package to post office, Finland 17.00 € 3–5 days
Standard package to post office, other countries 14-30 € 7–10 days

Returns

In order to return the goods, send an application via e-mail via e-mail within 14 days as of receiving the goods. The return application must include the Client’s name, product name, number of invoice or order and Client’s bank account details.

The returned goods must be unused, undamaged and in their original package.

The value of the returned goods will be returned to Client immediately but no later than within 14 days as of receiving the return application. In addition to the value of the goods, the cost for delivering the goods shall be also returned.

Read more about returns here.

Return adress

Laminto LTD
Kopli 35b
10412 Tallinn
Estonia